Any questions? We’re here to help.
Whether you're seeking updates on your Artisan-Sourced order or looking for a touch of wood care advice and heritage design inspiration, you'll find all the support you need here. Please select the relevant subject to ensure your enquiry reaches the right Wood Cluster Specialist department and is addressed as quickly as possible
Got Any Questions?
FAQs
What is your key difference?
We source directly from Indian Wood Clusters. This ensures ethical wages for artisans and premium, certified wood for you.
What is a "Wood Cluster"?
A specialized Indian region known for a specific wood type or master craft tradition. It ensures authentic materials and generations-old techniques.
Is your sourcing sustainable?
Yes. We partner only with clusters that practice eco-friendly forestry and adhere to strict artisan welfare standards.
What is your return policy?
We offer a 14-Day Return Policy . We prioritize satisfaction, but ask that you check dimensions due to the custom nature of the craft.
Do you offer customization?
Yes. Select collections allow for limited changes to wood finish, fabric, or dimensions. Contact our team for a personalized quote.